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Placing Your Order: The Essentials |

Shipping & Handling:

  • All orders qualify for free shipping, regardless of order total or quantity.
  • No processing & handling fees apply.
  • Most items ship within 1-2 business days via UPS or FedEx via ground shipping.
  • Average ground shipping times from our warehouses average 2-4 days in transit.
  • Larger items such as 9' x 12' area rugs may ship through a freight service to your home.
  • Shipping outside the United States is unavailable.
  • Please review our full shipping policy for complete information.

Order Status:

  • A confirmation email will be sent to you after your order is placed, allowing you to check the status of your order at anytime.
  • You may also check the status of your order by logging in, if you have an account.


  • Items may be returned within 30 days after initial delivery.
  • No restocking fees apply - a full refund will be issued after the item is returned in its original and unused condition.
  • Customer will be responsible for arranging return shipping along with all associated costs.
  • We recommend insuring your return shipment and using a traceable shipping method.
  • Rug samples are not returnable.
  • Submit a support ticket to initiate a return.
  • Please review our full return policy for complete information.

Damages & Defects

  • In the unlikely event where the product arrives damaged/defective or the incorrect item was received, we will arrange return shipping and cover all associated costs.
  • A replacement will also be shipped, unless you decide to receive a refund instead.
  • You may be required to submit photos of the damaged/defective or incorrect product.
  • Please submit a support ticket to initiate a claim.
  • Please review our full return policy for complete information.


  • Apply discount code "GET15OFF" for 15% off your order.
  • Discount codes will be applied on the checkout page, not your cart.
  • Multiple discount codes cannot be combined.

Customer Service:

  • We're happy to assist in any way possible, whether a question about a product, or help regarding your order.
  • Please submit a support ticket to get in contact with us.
  • Support tickets are responded to within 1 business day or less.

About Us:

  • We specialize in products related to home decoration and strive to provide a great selection. With decades of experience in home decor, we've become experts in our field!
  • Our goal is to provide a simple and easy experience to browse and shop all products related to home decor.
  • We're based in Pennsylvania, USA and have grown exponentially along the years - everyday we're a step closer towards perfecting the home decor shopping experience!

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