Shipping & Handling:
- All orders qualify for free shipping, regardless of order total or quantity.
- No processing & handling fees apply.
- Most items ship within 1-2 business days via UPS or FedEx via ground shipping.
- Average ground shipping times from our warehouses average 2-4 days in transit.
- Larger items such as 9' x 12' area rugs may ship through a freight service to your home.
- Shipping outside the United States is unavailable.
- Please review our full shipping policy for complete information.
Order Status:
- A confirmation email will be sent to you after your order is placed, allowing you to check the status of your order at anytime.
- You may also check the status of your order by logging in, if you have an account.
Returns:
- Items may be returned within 30 days after initial delivery.
- No restocking fees apply - a full refund will be issued after the item is returned in its original and unused condition.
- Customer will be responsible for arranging return shipping along with all associated costs.
- We recommend insuring your return shipment and using a traceable shipping method.
- Rug samples are not returnable.
- Submit a support ticket to initiate a return.
- Please review our full return policy for complete information.
Damages & Defects
- In the unlikely event where the product arrives damaged/defective or the incorrect item was received, we will arrange return shipping and cover all associated costs.
- A replacement will also be shipped, unless you decide to receive a refund instead.
- You may be required to submit photos of the damaged/defective or incorrect product.
- Please submit a support ticket to initiate a claim.
- Please review our full return policy for complete information.
Promotions:
- Apply discount code "GET15OFF" for 15% off your order.
- Discount codes will be applied on the checkout page, not your cart.
- Multiple discount codes cannot be combined.
Customer Service:
- We're happy to assist in any way possible, whether a question about a product, or help regarding your order.
- Please submit a support ticket to get in contact with us.
- Support tickets are responded to within 1 business day or less.
About Us:
- We specialize in products related to home decoration and strive to provide a great selection. With decades of experience in home decor, we've become experts in our field!
- Our goal is to provide a simple and easy experience to browse and shop all products related to home decor.
- We're based in Pennsylvania, USA and have grown exponentially along the years - everyday we're a step closer towards perfecting the home decor shopping experience!
Terms & Privacy
- Please review our full Terms of Service for complete information.
- Please review our full Privacy Policy for complete information.